Let’s build something brilliant

Questions before reaching out?
Check out our FAQs!

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FREQUENTLY ASKED QUESTIONS

PARTNERSHIP / PROCESS

What is Floodlight’s modus operandi?

Our favorite way of working is as a split agency, where we focus our skills on the web-dev side of the equation, while transparently collaborating with your creative team and the end client to achieve the best overall results. We can also act as your very own in-house web-dev team (aka white label), or you can hire us on a time & materials basis or on a monthly retainer.

When is the best time to bring Floodlight on board?

If possible, it’s always super helpful for Floodlight to get involved in the conversation even before a project kicks off. We like to make sure that the right questions are asked ahead of time so that everyone can have a clear picture of what’s to come. In the process, we can help you estimate costs and timelines, and also provide useful insights as to how the project will develop based on its technical and business requirements.

How will we communicate during our engagement?

We’re a pretty collaborative team, so we’re available through email, and on the most common video-conferencing platforms (ie. Zoom, Google Meet, Microsoft Teams) and project management tools (Basecamp) out there.

How much does the development of a typical marketing site cost?

The million-dollar question! Don’t mean to let you down, but we don’t have a price sheet or a magical pre-packaged solution with a price tag on it. Pricing for web dev varies based on so many factors like the number of pages on your site, the type of content, third-party integrations, design and animation complexity, level of accessibility compliance, and the list goes on… that’s why no site is ever the same in terms of cost. Considering all of those factors, we’re certain that we can’t develop out-of-this-world websites with budgets smaller than $10K. That said, we’ll definitely work with your budget to ensure that your new site always works and feels like magic.

Do you offer maintenance plans after a website has launched?

Yes, in fact, we strongly recommend that you engage us in a custom maintenance plan after your new site has launched. Why? Because all websites require constant and ongoing technical monitoring, not just fresh content. We’ll develop a monthly, 6-month or 1-year plan that suits your needs and gives you the long-term peace of mind that you’re looking for.

How long does it take to develop a website?

It is rather variable based on each of our clients specific needs. Part of our initial proposal clearly outlines our anticipated timelines. Good things take time, but we are flexible in our approach which allows us to meet our client’s timing needs.

Do you offer SEO or marketing services post-launch?

We make sure that your new website is technically optimized for when the time comes to engage your SEM/SEO agency of choice. We partner with one of the leading SEO firms and would love to connect you with them for your ongoing SEO needs.

DEVELOPMENT

Do you only develop on WordPress CMS?

Nope! We’re huge WordPress CMS fans and advocates, and most of the sites we develop are indeed WordPress websites, but we believe in selecting the right tool (CMS) for the needs of the project.

Do you develop native iOS or Android apps?

Negative. We only develop out-of-this-world websites – that sometimes become web applications that work really well on mobile devices. Many of our clients are finding that having a mobile web application works better for them in the long-run considering all factors.

Will my new website meet accessibility compliance requirements?

Yes, it will. Out of the box, all of our websites are Level A accessibility compliant per WCAG 2.1 standards because we’re on a mission of “Making the internet a happier place”. That said, we have the expertise to make your site AAA compliant (the highest level of accessibility) if need be, just let us know.

Will Floodlight host my website?

Yes, we provide fully managed hosting for the sites we build on the Amazon AWS Cloud. You can reach out to our team directly with any issues and we have the expertise to resolve. We are also meticulous about our uptime SLA (99.999%) and site performance of all the sites under our care.



Can you develop a web application?

Yes, from custom e-commerce platforms to large scale feedback analysis to niche social networks we enjoy working on web applications. Our team has deep experience in partnering with clients to ensure a successful launch and ongoing enhancement for their platforms.

What happens if my website breaks for some odd reason?

No need to worry – as long as you are partnering with us on a maintenance plan “break” fixes will be included for the lifetime of the agreement. At no additional cost and quickly.

I can't keep my new website's content updated, can Floodlight help?

100%. We’re always here to help whether it is to solve a technical challenge or keep your website fresh. We built your CMS, so we know exactly how to update your website’s content quickly and effectively.

DESIGN

I need web design and development, can I hire Floodlight for both?

Yes, more often than not we are partnering with a collection of designers, clients, brand strategists, to ensure your WHOLE website project is the one you’ve dreamed of. We have experienced project management chops to make sure we all head towards a successful site launch.

What is your favorite software to receive design files for development?

We’ve worked with almost every web design software out there (Figma, Sketch, Photoshop, etc.), but we’re Adobe XD wizards.

Do you offer design consulting services?

Of course we do! During the design process, we’re always by your side to provide feedback to enhance your designs or to answer any design-related questions. We have a really good eye for details and we enjoy sharing ideas on how to bring your designs to life when it comes time to develop your working prototypes.

We are here

But, we work anywhere